Terms & Conditions

Payment

We accept Paypal, Credit Card, Afterpay and ZipPay.

Shipping 

Our items are sent via Courier or Australia Post. We have a flat rate shipping cost of $10 up to 25kg in Metro areas of Australia (remote places will incur an extra fee with a seperate PayPal invoice issued).  Any orders over 25kg will be charged at costing for this size.

If an item is needed urgently we can Express Post via Australia post on a request basis BEFORE placing your order but you will need to pay the additional cost.

All orders will be shipped within 2-3 business days.

All pre-orders will be sent out as soon as received by us (see Pre-Orders note).

Delivery can take anywhere from 2-7 business days depending on your location. You will be notified when your order is being dispatched and a tracking number will be given.  

International Orders, please contact us before ordering for a delivery cost.

Damaged Goods

We take every precaution to ensure your goods arrive to you in excellent condition.  All items are inspected before packaging and are well packed for handling.  If the package arrives to you in poor condition with visible damage then please report this to the delivery driver immediately BEFORE signing as one it has been signed for then that is an acknowledgment that you have received the items in good condition and we will then be unable to make a claim.  Please make sure to always CHECK goods before signing for them from the courier.

Pre-Orders

Pre orders must be paid for at the time of ordering and cannot be cancelled.

Pre orders are on an ETA (estimated time of arrival) basis and while we try and give you the closest date possible sometimes they can be delayed which is out of our hands but sometimes they can also arrive early.

 

Refunds

PLEASE ALWAYS READ THE DESCRIPTION BEFORE ORDERING.

Refunds will not be given for change of mind or incorrect order placed but in certain circumstances we will offer a store credit.

If your order is incorrect, please notify us immediately and we will instruct you on how to return the goods.  Please DO NOT return any items unless you have instructions from us first.

Claims must by made within 48 hours of receipt of goods.

 

If you are unsure of anything, please contact us first before ordering.

 

 

 Privacy Policy

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."